Water-Works

Utility billing made easy.

Water-Works Dashboard Screenshot

Core features

01

Effortless Payment Processing

Accept payments from any screen instantly without losing your place. Connect seamlessly with PayGov.US and Government Window for real-time online resident payments.

02

Work Order Management

Dispatch jobs instantly online. Technicians receive, manage, and complete work orders anywhere in the field using our 100% offline-capable mobile app.

03

Universal Meter Integration

Connect directly with your preferred metering systems via flat-file imports or real-time APIs. Water-Works supports leading manufacturers including Sensus, Neptune, Master Meter, and Badger.

04

Comprehensive Account Management

Link multiple customers to one account and track move histories seamlessly. Easily set accounts to "In Waiting" status until the next billing cycle.

05

Flexible Accounting Integration

Export revenue data straight to your financial system. Supports custom file formats for any accounting software, including full QuickBooks compatibility.

06

Automated Bank Drafts (NACHA)

Streamline recurring payments by generating ready-to-upload NACHA files for your bank. Easily process direct debit payments and auto-drafts without manual entry or complex formatting steps.

Water-Works Roadmap

See what's up and coming with Water-Works

Spring 2027
Web & Mobileplanned

Custom Work Order Fields

Tailor your work order process to fit your specific operations by building custom form fields.

Flexible Form Builder: Go beyond standard fields and create custom text, dropdown, or checkbox inputs to track unique job details.

Seamless Mobile Sync: Custom fields instantly appear on the mobile app so field technicians capture the exact data you need on every job.

Summer 2027
Web & Mobileplanned

Inventory

Gain full visibility into your stock levels on the web app with real-time tracking that updates itself.

Automated Deductions: When technicians log parts used on mobile work orders, inventory counts adjust automatically in real time.

Streamlined Stocking: Eliminate manual log sheets by knowing exactly what parts are available and where they were used.


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